Baynard Institute
Conversion rates for e-commerce could be improved by 35% through better checkout flow and design. With global e-commerce sales at $4.058 trillion in 2020, this is lost revenue of $1.420 trillion for e-commerce alone.
Amazon Web Services
88% of your online customers are less likely to return to your website after a bad experience.
Qualtrics, 2022
Customer experience is a ‘significant’ or ‘critical’ priority for 69% of organizations. 77% have a centralized customer experience group, and 68% have a senior executive in charge of customer experience across products and channels.
Sellbrite
McAfee reduced customer support calls by 90% through a simple website redesign.
Work samples
Canal+
VoD e-commerce portal
Dornbracht
Luxury appliance e-commerce portal
Allianz
Insurance portal relaunch
Tommy Hilfiger
UX/UI optimisation
